I've taken my Expedition to Honest-1 and had work done on my car several times. Each time the work was performed to my satisfaction. The most recent visit was because of a leak (car smoking) and they had my car for two weeks trying to fix the leak. Then, $1900 later, the leak was not fixed. We were displeased because we want to sell the Expedition, but it wouldn't pass smog. We notified the owner of our displeasure and he said to bring it back in and they would fix it under warranty (free). That is exactly what they did and my Expedition runs great now.